The Crandallabra
Delightful Ideas & Sparks of Interest

Success!
Among friends, colleagues and clients, the topic of success keeps popping up at an oddly frequent rate. Perhaps it’s because spring is in the air and fresh ideas are floating about; but the discussion of success, and the stresses associated with that word, seem to

Upon Reflection
In reading the recap of this week’s news, I came across Hillary Clinton’s message supporting marriage equality. The subject of her statement, while important, is not what got my attention. I was drawn to a word she uses to describe the respectful discussion of ideas

Getting Through
The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. ~Sydney J. Harris Have you ever had someone tell you something, expecting that you have understood him, only to find have

Are You Avoiding the Newbie?
If you have started a new job recently or can remember a time when your job was new, you may have noticed that people who have been working at a place for a while can be hesitant to interact with new employees. Yes, they may

Visualize Good Communication
How do you want to communicate at work? Start with a vision of what it feels like when communication works well – then you’ll be able to recognize it when it happens again.

Be Curious – Don’t Just Question
We often ask rhetorical questions of one another at work. But what if we asked questions and actually wanted to know the answer? What if we could actually be curious and wonder? Being a curious person who wants to understand is different than being a