The Crandallabra

Delightful Ideas & Sparks of Interest

Accountable and Accountability

Accountability and accountable are very popular words in business today. After a conversation with a colleague about his direct reports, I realized that he was using these words interchangeably and creating confusion in his team. Accountable: adjective: subject to giving an account, answerable; I held

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An Odd Secret About Leadership

A master’s student recently interviewed me for a paper he’s writing.  He is writing a case based on his experience as a head of a small private school and the leadership dilemmas he faced, and he wanted my take on what the antagonist in the

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Success!

Among friends, colleagues and clients, the topic of success keeps popping up at an oddly frequent rate. Perhaps it’s because spring is in the air and fresh ideas are floating about; but the discussion of success, and the stresses associated with that word, seem to

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Upon Reflection

In reading the recap of this week’s news, I came across Hillary Clinton’s message supporting marriage equality. The subject of her statement, while important, is not what got my attention. I was drawn to a word she uses to describe the respectful discussion of ideas

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Getting Through

The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. ~Sydney J. Harris Have you ever had someone tell you something, expecting that you have understood him, only to find have

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Are You Avoiding the Newbie?

If you have started a new job recently or can remember a time when your job was new, you may have noticed that people who have been working at a place for a while can be hesitant to interact with new employees. Yes, they may

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