The Crandallabra

Delightful Ideas & Sparks of Interest

The Value of the Blue Plate Special

A story about understanding the worth of your work The young woman walked toward my trade show booth as though a sharp stick was forcing her there. I said hello and watched her as she said, “Hi. Um, what do you do?” I told her

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Asking Worker Bees to Wing It

In the US, we like people with independent spirits: people who want to blaze new trails, be masters their fate, and stake their claims. We like rugged individuals who are capable of rolling with the punches and figuring things out as they go, always ready

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Use Your Tools

I wrote this piece a year ago. I just had the same experience last week – different group, different profession, same problem.   Last week I listened to a group of professionals talk about their work.  They are all lawyers by training, but that’s not

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Earth, Wind & Fire

Problems at work often focus on elemental descriptions: I’m completely buried; I’m blown-away; this project is on fire; we’re totally under water. That may be a sign that we enjoy communing with nature, but probably not. When I start hearing these phrases, it’s a signal

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Good Conversations – Part 4

Follow Through Up to this point you have communicated clearly, set expectations and confirmed commitment. Now you’re ready for the last part: following through. This is the step that most people forget until something goes wrong. Everyone needs help on following through. How often have

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Good Conversations – Part 3

Getting Commitment: – If you don’t ask for it, you won’t get it You have now made your expectations clear. You have communicated clearly and everyone has the same information. Now you’re back in the day-to-day and you are wondering why people have not changed

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Which traits make you happiest & most effective?

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