lead with character - it's better.
Transparent Communication & Financial Health This is post is in response to Tom Szaky’s piece in the You’re the Boss section of the New York Times. Transparency is vital for building effective communication in a company. In order for employees and managers to gain confidence in that transparency, a company also must work to sustain […]
Clarifing the Importance of Transparency at Work Read More »
Using the data of emotion. No one wants to deal with the guy who is prone to losing his temper and pounding his fists in meetings. We often avoid the gal who berates coworkers and subtly shames them in front of others. Our eyes quickly look at the floor if a colleague gets teary when
Irene’s Contribution to Management Theory Last week Hurricane Irene clobbered Vermont. Though she was officially a tropical storm by the time she made her way up the coast and into western New England, Irene dumped enough wind and water on the Green Mountains to turn a dozen towns into islands, wash homes and base lodges
Powerful Waves of Emotion in Vermont Read More »
In the US, we like people with independent spirits: people who want to blaze new trails, be masters their fate, and stake their claims. We like rugged individuals who are capable of rolling with the punches and figuring things out as they go, always ready with the self-confident knowledge that if there is a will
Asking Worker Bees to Wing It Read More »
Problems at work often focus on elemental descriptions: I’m completely buried; I’m blown-away; this project is on fire; we’re totally under water. That may be a sign that we enjoy communing with nature, but probably not. When I start hearing these phrases, it’s a signal that people need to stop, even for a minute, and
Earth, Wind & Fire Read More »
Follow Through Up to this point you have communicated clearly, set expectations and confirmed commitment. Now you’re ready for the last part: following through. This is the step that most people forget until something goes wrong. Everyone needs help on following through. How often have you meant to do something in a certain way or
Good Conversations – Part 4 Read More »
Getting Commitment: – If you don’t ask for it, you won’t get it You have now made your expectations clear. You have communicated clearly and everyone has the same information. Now you’re back in the day-to-day and you are wondering why people have not changed their behavior. Here’s my question to you: did they agree
Good Conversations – Part 3 Read More »
Setting Expectations One of the most common workplace complaints I hear is about employees who do not meet basic expectations. They are late, they behave in ways that are awkward or inconvenient for clients, they don’t keep things as clean as they should in their workspace… the list goes on and on. Here is my
Good Conversations – Part 2 Read More »
Generation Y gets a lot of bad press for being a generation that wants to know WHY they have to do things at work. Their questions are seen as annoyances: why do they have to wear uniforms? Why do they have to follow certain procedures? Why does an outdated policy remain in place? Why do
Of course they want to know why. So do you. Read More »
I am an optimist. I would rather trust the potential I see in people and situations than be cautious of it. But, because my penchant for rose-colored glasses has bitten me in the backside more than once, I choose to call on my naturally curious brain to apply some skepticism when I feel most like
The Negative Side of Positivity Read More »
