Communication

3 Questions – How Good Are You at Giving Performance Feedback?

Ever notice that books about how managers can learn to give performance feedback focus on really difficult conversations first? It seems like a completely awful place to begin. Sort of like wanting to lose a few pounds and starting your training by being chased by a pack of wild dogs every morning to make sure you …

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Getting Through

The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. ~Sydney J. Harris Have you ever had someone tell you something, expecting that you have understood him, only to find have you completely missed his point? I had that experience yesterday. …

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Use Your Brain – it’s Good for Mindfulness

I teach clients to develop communication skills that help them stay present, effective and engaged at work. These skills are profoundly helpful and are easily observed as beneficial when practiced in the day-to-day. But using them when activities are predictable and people are relatively agreeable is the easy part. The hard part is putting good …

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Leadership – a linguistic ruse

Making the average workday sound super duper important. Perhaps it’s my inborn disposition to want to challenge the status quo, but part of me is tired of hearing about “leadership.” I’m bored by the organizational and business speak that lauds high achievers, charismatic personae, innovative thinkers, strategic visionaries, integrative performers, and the like. Every working …

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