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Earth, Wind & Fire

Problems at work often focus on elemental descriptions: I’m completely buried; I’m blown-away; this project is on fire; we’re totally under water. That may be a sign that we enjoy communing with nature, but probably not. When I start hearing these phrases, it’s a signal that people need to stop, even for a minute, and […]

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Good Conversations – Part 3

Getting Commitment: – If you don’t ask for it, you won’t get it You have now made your expectations clear. You have communicated clearly and everyone has the same information. Now you’re back in the day-to-day and you are wondering why people have not changed their behavior. Here’s my question to you: did they agree

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