human resources

Good Conversations – Part 4

Follow Through Up to this point you have communicated clearly, set expectations and confirmed commitment. Now you’re ready for the last part: following through. This is the step that most people forget until something goes wrong. Everyone needs help on following through. How often have you meant to do something in a certain way or …

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Good Conversations – Part 3

Getting Commitment: – If you don’t ask for it, you won’t get it You have now made your expectations clear. You have communicated clearly and everyone has the same information. Now you’re back in the day-to-day and you are wondering why people have not changed their behavior. Here’s my question to you: did they agree …

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Cars, Art & the World of Work

Why do I work to improve workplace communication?  Why do I see intricate and immediate value in the infinite complexity of workplace communication?  Why doesn’t the sea of variability that is working with other humans deter me from trying to help them succeed in making their workplaces better? The answer to all of these is …

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