Process Improvement

CSR, Sustainability and the Illusion of “Work/Life Balance”

Are we practicing what we preach? This post was written for and originally posted on the PMGblog. It takes a look the trouble with work/life balance idea through a social responsibility and sustainability lens. It was based on an earlier post here on Slate. Many thanks to Nicole Ravlin and PMG – great People Making …

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Alice in Wonderland is Raging Against the Machine.

Nope, this is not some weird mashup. This is what I realized I was doing while fighting a needless mental battle about the work tasks I resent. I, unlike Alice, strive to take the advice I give. Since my job is to help people become better communicators, it’s fairly vital that I do it well. …

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Earth, Wind & Fire

Problems at work often focus on elemental descriptions: I’m completely buried; I’m blown-away; this project is on fire; we’re totally under water. That may be a sign that we enjoy communing with nature, but probably not. When I start hearing these phrases, it’s a signal that people need to stop, even for a minute, and …

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