lead with character - it's better.
A master’s student recently interviewed me for a paper he’s writing. He is writing a case based on his experience as a head of a small private school and the leadership dilemmas he faced, and he wanted my take on what the antagonist in the case could have done differently. His passion for the paper […]
An Odd Secret About Leadership Read More »
Among friends, colleagues and clients, the topic of success keeps popping up at an oddly frequent rate. Perhaps it’s because spring is in the air and fresh ideas are floating about; but the discussion of success, and the stresses associated with that word, seem to be on everyone’s mind more than usual. Success can be
In reading the recap of this week’s news, I came across Hillary Clinton’s message supporting marriage equality. The subject of her statement, while important, is not what got my attention. I was drawn to a word she uses to describe the respectful discussion of ideas (found between 4:27-4:57 on the video). The word is reflection.
The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. ~Sydney J. Harris Have you ever had someone tell you something, expecting that you have understood him, only to find have you completely missed his point? I had that experience yesterday.
If you have started a new job recently or can remember a time when your job was new, you may have noticed that people who have been working at a place for a while can be hesitant to interact with new employees. Yes, they may say hello, introduce themselves and wish you the best, but
Are You Avoiding the Newbie? Read More »
How do you want to communicate at work? Start with a vision of what it feels like when communication works well – then you’ll be able to recognize it when it happens again.
Visualize Good Communication Read More »
We often ask rhetorical questions of one another at work. But what if we asked questions and actually wanted to know the answer? What if we could actually be curious and wonder? Being a curious person who wants to understand is different than being a answer-demanding person who expects that others explain.
Be Curious – Don’t Just Question Read More »
Ok, it’s Tuesday morning. Have any of your colleagues made you nuts so far this week? I bet at least one has. And, depending on the severity of his or her behavior, you may have gone on a momentary mental tirade about that person and thought, “Why do they have to be SO annoying?!” I
Decreasing Workplace Annoyances Read More »
All problems start in the communication. Humans – for better and for worse – are the cause.
Problems Start in the Communication Channel Read More »
We’re born communicators, but that doesn’t mean that some practice doesn’t do us good. We expect that we can all communicate well because it’s something that humans are supposed to be able to do. The trouble is our expectations are often undefined and lead to disappointment when we wonder why they haven’t been met.
Communication Fitness – Practice the Basics Read More »
