lead with character - it's better.
In reading the recap of this week’s news, I came across Hillary Clinton’s message supporting marriage equality. The subject of her statement, while important, is not what got my attention. I was drawn to a word she uses to describe the respectful discussion of ideas (found between 4:27-4:57 on the video). The word is reflection. […]
The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. ~Sydney J. Harris Have you ever had someone tell you something, expecting that you have understood him, only to find have you completely missed his point? I had that experience yesterday.
Ok, it’s Tuesday morning. Have any of your colleagues made you nuts so far this week? I bet at least one has. And, depending on the severity of his or her behavior, you may have gone on a momentary mental tirade about that person and thought, “Why do they have to be SO annoying?!” I
Decreasing Workplace Annoyances Read More »
The 4 Things To Do Forever are not rocket surgery, but they are tricky because at least one of them is often missed when we try communicating with one another at work.
4 Things To Do Forever Read More »
Anybody out there work with humans? My condolences. We can be just awful sometimes. We can be wonderful, too. Most of us try to be helpful, aware and dependable more often than not. But we also have times when all bets are off and we are impeding, distracted and emotionally unpredictable. The fact that we
The Trouble with Colleagues… Read More »
Using the data of emotion. No one wants to deal with the guy who is prone to losing his temper and pounding his fists in meetings. We often avoid the gal who berates coworkers and subtly shames them in front of others. Our eyes quickly look at the floor if a colleague gets teary when
In the US, we like people with independent spirits: people who want to blaze new trails, be masters their fate, and stake their claims. We like rugged individuals who are capable of rolling with the punches and figuring things out as they go, always ready with the self-confident knowledge that if there is a will
Asking Worker Bees to Wing It Read More »
I wrote this piece a year ago. I just had the same experience last week – different group, different profession, same problem. Last week I listened to a group of professionals talk about their work. They are all lawyers by training, but that’s not what they do for work. I was asked to give
Follow Through Up to this point you have communicated clearly, set expectations and confirmed commitment. Now you’re ready for the last part: following through. This is the step that most people forget until something goes wrong. Everyone needs help on following through. How often have you meant to do something in a certain way or
Good Conversations – Part 4 Read More »
Getting Commitment: – If you don’t ask for it, you won’t get it You have now made your expectations clear. You have communicated clearly and everyone has the same information. Now you’re back in the day-to-day and you are wondering why people have not changed their behavior. Here’s my question to you: did they agree
Good Conversations – Part 3 Read More »
