lead with character - it's better.
Ever notice that books about how managers can learn to give performance feedback focus on really difficult conversations first? It seems like a completely awful place to begin. Sort of like wanting to lose a few pounds and starting your training by being chased by a pack of wild dogs every morning to make sure you […]
3 Questions – How Good Are You at Giving Performance Feedback? Read More »
In reading the recap of this week’s news, I came across Hillary Clinton’s message supporting marriage equality. The subject of her statement, while important, is not what got my attention. I was drawn to a word she uses to describe the respectful discussion of ideas (found between 4:27-4:57 on the video). The word is reflection.
The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through. ~Sydney J. Harris Have you ever had someone tell you something, expecting that you have understood him, only to find have you completely missed his point? I had that experience yesterday.
How do you want to communicate at work? Start with a vision of what it feels like when communication works well – then you’ll be able to recognize it when it happens again.
Visualize Good Communication Read More »
Ok, it’s Tuesday morning. Have any of your colleagues made you nuts so far this week? I bet at least one has. And, depending on the severity of his or her behavior, you may have gone on a momentary mental tirade about that person and thought, “Why do they have to be SO annoying?!” I
Decreasing Workplace Annoyances Read More »
All problems start in the communication. Humans – for better and for worse – are the cause.
Problems Start in the Communication Channel Read More »
I teach clients to develop communication skills that help them stay present, effective and engaged at work. These skills are profoundly helpful and are easily observed as beneficial when practiced in the day-to-day. But using them when activities are predictable and people are relatively agreeable is the easy part. The hard part is putting good
Use Your Brain – it’s Good for Mindfulness Read More »
(Plus an H, an S & and an extra W) “Didn’t you hear? Journalism’s dead – it’s in all the papers.” That’s what a journalist friend of mine said when I said I wanted to talk with him about journalism and how it relates to communication. While the joke and looming epitaph about his 40-year
Fundamentals of Communication: the 5 Ws Read More »
The 4 Things To Do Forever are not rocket surgery, but they are tricky because at least one of them is often missed when we try communicating with one another at work.
4 Things To Do Forever Read More »
I recently witnessed the birth of a cynic. It was one of the saddest things I’ve ever seen. And as I watched it happen, I felt powerless to stop it. A smart, effective, loyal employee had endured several years of oppressive management at a job he liked and was now a working for new ownership
The Sad Value of Cynics Read More »
